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Terms and conditions

Please read these terms and conditions of use carefully before using this website, LeaseEzy.com.au.

Last updated: 29 April 2019.

Ownership: LeaseEzy.com.au is a third-party advertising platform dedicated to advertising commercial properties for lease and sale. It is a brand of the real estate advertising portal owned by Open4rent Pty Ltd (https://open4rent.com.au). LeaseEzy and Open4rent Pty Ltd are not property managers or a real estate agency.

General terms and conditions

Welcome to our website, LeaseEzy.com.au. LeaseEzy is a brand of Open4rent Pty Ltd. Open4rent provides an online real estate advertising portal for advertising residential and commercial properties for rent, lease and sale.

If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy and website disclaimer, govern LeaseEzy.com.au’s relationship with you in relation to your use of this website.

General terms and conditions sub-sections

Amendment of terms

We reserve the right to change, modify, and or remove portions of these terms at any time. Please check these terms regularly prior to using our website to ensure you are aware of any changes. We will endeavour to highlight any significant or substantive changes to you where possible. If you choose to use our website, then we will regard that use as conclusive evidence of your agreement and acceptance that these terms govern your and LeaseEzy.com.au, Open4rent Pty Ltd’s rights and obligations to each other.

Limitation of liability

It is an essential pre-condition to you using our website that you agree and accept that LeaseEzy.com.au (Open4rent Pty Ltd) is not legally responsible for any loss or damage you might suffer related to your use of the website, whether from errors or from omissions in our documents or information, any services we may offer or from any other use of the website. This includes your use or reliance on any third-party content, links, comments or advertisements. Your use of, or reliance on, any information on this website is entirely at your own risk, for which we shall not be liable.

It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific, personal requirements. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Competition and Consumer ACT

For the purposes of Schedule 2 of the Australian Consumer Law, in particular Sections 51 to 53, 64 and 64A of Part 3-2, Division 1, Subdivision A of the Competition and Consumer ACT 2010 (Cth), LeaseEzy.com.au, Open4rent Pty Ltd’s liability for any breach of a term of this agreement is limited to: the supplying of the services to you again; or the payment of the cost of having the services supplied to you again. You must be over 18 years of age to use this website and to purchase any services.

Delivery of services

LeaseEzy.com.au provides online advertising services for commercial properties for lease and sale.

A range of services are provided to users depending on their needs. Types of users include: general users wanting to search advertisements, private property owners/investors advertising their own commercial properties, and licensed agents/agencies advertising commercial properties for their clients.

Users can use LeaseEzy.com.au to search, compare, save, shortlist commercial properties for free. LeaseEzy only charges fees for online advertising of commercial properties. Licensed agents and agencies have additional services available to them, if they desire. Online advertising services are available immediately after an advertising package has been activated including any free trials.

Please be aware there are inherent risks associated with using any software and digital services. Should you have any technical problems with any of our advertising services, please contact us so we may try to assist you.

For more details regarding terms and conditions for using our services see

General user terms and conditions

Advertiser terms and conditions

Agent and agencies terms and conditions

Refunds

LeaseEzy.com.au branded by Open4rent Pty Ltd, processes refunds in accordance with the Australian Consumer Protection legislation.

Should you wish to cancel your advertising package subscription, please notify us within 3 days of purchase with a valid reason for the cancellation. An advertising package cannot be refunded in full if an advertisement has been placed using that advertising package unless there is an issue with the delivery of the advertising service. Valid reasons do not include the commercial property was not leased or sold during the advertisements publication on LeaseEzy.com.au. Valid reasons include LeaseEzy.com.au did not provide the advertising service as specified. For example, the advertisement was not published on the website after it was uploaded.

If we are unable to resolve your complaint or further assist you, we will process a pro-rated refund within three (3) days. Unused advertising packages will be refunded in full. Refunds will be processed promptly, and payments made by the same method that you made payment. All refunds are made at the discretion of LeaseEzy.com.au.

Free trials are not eligible for refunds.

Disclaimer

To the fullest extent permitted by law, this website LeaseEzy.com.au owned by Open4rent Pty Ltd, absolutely disclaims all warranties, expressed or implied, including, but not limited to, implied warranties of merchant ability and fitness for any particular purpose. LeaseEzy.com.au gives no warranty that the documents or services will be free of errors, or that defects will be corrected, or that our website or its server is free of viruses or any other harmful components.

Whilst we, at all times endeavour to have the most accurate, reliable and up-to-date information on our website, we do not warrant or make any representations regarding the use or the result of the use of any document, service, link or information in this website or as to their correctness, suitability, accuracy, reliability, or otherwise.

It is your sole responsibility and not the responsibility of LeaseEzy.com.au and Open4rent Pty Ltd to bear any and all costs of maintenance, updates, or correction. The applicable law in your state or territory may not permit these exclusions, particularly the exclusions of some implied warranties. Some of the above may not apply but you must ensure you are aware of any risk you may be taking by using this website or services that may be offered through it. It is your responsibility to do so.

Your privacy

At LeaseEzy.com.au, we are committed to protecting your privacy. We use the information we collect about users and clients (at sign up and from the user dashboard) to maximise the services that we provide to you. LeaseEzy.com.au respects the privacy and confidentiality of the information provided by you and adheres to the Australian Privacy Principles. Please read our separate Privacy Policy carefully.

You may change your details at any time by editing your user profile at My dashboard or by advising us in writing via email. All information we receive from our users, advertisers and online-visitors, is protected by our secure server. LeaseEzy.com.au’ secure server software encrypts all customer information before it is sent to us. Furthermore, all of the user and advertiser data LeaseEzy.com.au collects is secured against unathorised use or access. Credit card information is not stored by us on our servers.

Third parties

LeaseEzy.com.au does not and will not sell or deal in personal or customer (user and advertiser) information. We may, however, use in a general sense without any reference to your name, your information to create marketing statistics, identify user demands and to assist in meeting customer needs generally. In addition, we may use the information you provide to improve its website and its services but not for any other use.

Disclose your information

Open4rent Pty Ltd as the owner of LeaseEzy.com.au, may be required, in certain circumstances, to disclose information in good faith and where LeaseEzy.com.au is required to do so in the following circumstances: by law or by any court; to enforce the terms of any of our customer agreements; or to protect the rights, property or safety of our customers or third parties.

Exclusion of competitors

If you are in the business of creating similar documents, goods or services for the purpose of providing them for a fee to users, whether they be business users or domestic users, then you are a competitor of LeasEzy.com.au. LeaseEzy.com.au as a brand of Open4rent Pty Ltd, expressly excludes and does not permit you to use or access our website, to download any documents or information from its website or obtain any such documents or information through a third party. If you breach this term then Open4rent Pty Ltd will hold you fully responsible for any loss that we may sustain and further hold you accountable for all profits that you might make from such unpermitted and improper use. LeaseEzy.com.au reserves the right to exclude and deny any person access to our website, services or information in our sole discretion.

General user terms and conditions

General users include:

  • visitors who use LeaseEzy.com.au without signing up
  • visitors who signup to LeaseEzy.com.au

General users who visit LeaseEzy.com.au but do not sign up can perform the following tasks:

  • search commercial properties using filters and maps
  • compare commercial properties

General users who sign up and log in to LeaseEzy.com.au can perform the following tasks:

  • access and control personal profile information through a user dashboard
  • view contact information for commercial property advertisements
  • shortlist commercial properties
  • save search requirements, setting up notifications for when new properties match search requirements

General users are expected to use LeaseEzy.com.au to view and search commercial property advertisements. Inappropriate use of LeaseEzy.com.au will result in the user account being removed from the website. The decision to remove a general user is at the discretion of LeaseEzy.com.au.

See our privacy policy for more information about how we protect and respect your private information.

Advertiser terms and conditions

Advertisers are users who place commercial property advertisements on LeaeEzy.com.au. To advertise, users must sign up, log in, choose an advertising package and then place an advertisement.

Advertiser terms and conditions sub-sections

Advertising services

Open4rent Pty Ltd provides online advertising services at LeaseEzy.com.au. We are a platform for hosting online advertisements for commercial properties for lease and sale.We use one or more social media platforms to promote individual commercial properties advertised on LeaseEzy.com.au. We use search engine optimisation (SEO) strategies to improve the ranking of each advertisement. We use organic and white hat strategies for SEO. It is LeaseEzy’s choice to determine strategies it will use to market and advertise its services using social media and other marketing media.

LeaseEzy.com.au reserves the right to moderate and correct advertisements to ensure accuracy, integrity and authenticity of information. We will attempt to contact advertisers via email to clarify the advertisement details or if major adjustments are needed to advertisements.

Advertising packages

Before advertising users must choose an advertising package. Advertising packages have a duration. Advertisers can advertise commercial properties during the duration period (for example, 3 months). Standard and featured advertisements display the same information, except LeaseEzy prioritises featured advertisements in search results and gives preferential treatment to featured advertisements when selecting commercial properties to promote using social media platforms. All prices for advertising packages are GST inclusive, Open4rent Pty Ltd is GST registered in Australia.

FREE advertising

Every user is allowed one free advertising package (trial) while it is available. We reserve the right to change the specifics of the free advertising package as required and to remove the free advertising package when desired. Any changes made to free advertising packages will only impact new users and existing users who have not advertised with LeaseEzy.com.au. Advertisers who have already activated a free advertising package will not be affected by any changes to free trials.

Advertisement authenticity

While advertisements are automatically published, they are monitored on a daily basis for authenticity. Suspicious advertisements will be investigated and removed if their authenticity can not be verified. We will take reasonable effort to contact the advertiser via email to discuss any concerns prior to removing the advertisement. Advertisements which present as spam or illegal content will be immediately removed. Advertisers/users behaving inappropriately on LeaseEzy.com.au and who try to use our advertising services in any other way than what the site is intended will be removed as a user and will forfeit any advertising services they have previously purchased.

Expiry of packages

At the end of the advertising package duration the advertisement/s will remain visible on LeaseEzy.com.au unless the advertiser has already hidden or deleted the advertisement using their user dashboard. We will hide advertisements for advertisers if we are notified in writing (via email) the commercial property is no longer available or has been sold. When advertising packages expire the advertiser cannot advertise additional commercial properties even if there is a remaining balance for the advertising package.

We will at least twice a year, scan for advertisements which have been visible for more than six months and are probably no longer available and hide these advertisements from general users. Advertisers will still be able to reactivate these advertisements with a current advertising package.

Reactivating advertisements

Advertisements can be reactivated at any time conditional that the advertiser has a current advertising package with an advertising balance available. LeaseEzy.com.au approves all advertisements before they are reactivated. This will occur within 24 hours. Once an advertisement is reactivated advertisers can update, monitor and manage the advertisement using the user dashboard services – My Commercial Properties.

Social media and promotion

LeaseEzy.com.au may promote commercial property advertisements placed on LeaseEzy.com.au using its social media platforms to attract tenants and buyers for the commercial property. We may link and use images from commercial property advertisements placed on LeaseEzy.com.au on other pages within LeaseEzy.com.au and on other websites owned by Open4rent Pty Ltd for promotional and advertising reasons. Advertisers who do not want their commercial property images used for social media, promotional or advertising reasons can contact us.

Agents and agency terms and conditions

Become an agent

Property managers and real estate agents who are qualified in their state or territory, and have current paid agency package (excluding free trial) and current commercial property advertisements (more than one) on LeaseEzy.com.au can request to be recognised as agents. When a property manager or agent is recognised on LeaseEzy.com.au, their advertisements can be viewed as a group, linked to their name and profile.

LeaseEzy.com.au reserves the right to change the conditions and fees relating to this service. Currently the service to be recognised as an agent/property manager is an additional service for users who pay for advertising using the Agency advertising package. Notification in advance of at least three (3) months will be provided for any changes affecting this service.

Promote agency

A real estate agency or property management business can request to be promoted as a real estate business (agency) on LeaseEzy.com.au. This service is currently provided at no cost (free) based on the conditions set below.

Conditions for promoting agency

The business must meet the following conditions when applying to promote its services with LeaseEzy.com.au:

  • a minimum of one registered user account
  • a minimum of one licensed agent/property manager, recognised as an agent with LeaseEzy.com.au
  • has purchased the agency package and it is not expired
  • at least five commercial properties currently advertised on LeaseEzy.com.au.

LeaseEzy.com.au agrees to:

  • provide this service for FREE to the real estate business which meets the conditions outlined above for the business
  • setup the business details including a logo on LeaseEzy.com.au
  • link the relevant agents/property managers to the business
  • link the relevant commercial property advertisements to the business
  • link the business on the Find agency/agents page on LeaseEzy.com.au.

We will remove the real estate business from LeaseEzy.com.au if:

  • the business requests its details are removed from LeaseEzy.com.au via the contact form or email
  • the business does has not advertised new commercial properties for lease or sale in the previous three (3) months using the user account which was registered with the agency application
  • LeaseEzy.com.au receives factual information identifying there is a legitimate reason why the business should not be promoted, for example: loss of licence, out of business, etc.

LeaseEzy.com.au reserves the right to change the conditions and fees relating to this service. Currently the service to promote agency is free. Notification in advance of at least three (3) months will be provided for any changes affecting this service.

Whole agreement

These terms and conditions represent the whole agreement between you and Open4rent Pty Ltd concerning your use and access to LeaseEzy.com.au’s website and your use and access to the documents and information on it. No other term is to be included in this agreement except where it is required to be included by any legislation of the Commonwealth or any State or Territory. All implied terms except those implied by statute and which cannot be expressly excluded are hereby expressly excluded.

Exclusion of unenforceable terms

Where any clause or term above would by any applicable statute be illegal, void, or unenforceable in any State or Territory then such a clause shall not apply in that State or Territory and shall be deemed never to have been included in these terms and conditions in that State or Territory. Such a clause if legal and enforceable in any other State or Territory shall continue to be fully enforceable and part of this agreement in those other States and Territories. The deemed exclusion of any term pursuant to this paragraph shall not affect or modify the full enforce ability and construction of the other clauses of these terms and conditions.

Jurisdiction

This agreement and this website, LeaseEzy.com.au, are subject to the laws of Queensland and Australia. If there is a dispute between you and Open4rent Pty Ltd that results in litigation then you must submit to the jurisdiction of the courts of Queensland.

Read our other policies including privacy policy and website disclaimer

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